DINGTONG CHEMICAL (THAILAND) CO., LTD. (“Dingtong,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us for business inquiries.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information through our website.
1. Information We Collect
We may collect the following types of information when you visit our website, submit an inquiry form, contact us by email, or communicate with us through other channels:
Name Company name Job title or department Email address Phone number or messaging contact Country or region Inquiry details, product interests, or technical requirements Website usage data, such as IP address, browser type, device information, pages visited, and cookies
We do not intentionally collect sensitive personal information through this website.
2. How We Use Your Information
We may use your information for the following purposes:
To respond to your inquiries or requests To provide product information, quotations, technical support, or business communication To understand customer requirements and improve our products and services To manage business relationships with customers, distributors, suppliers, and partners To improve website performance, security, and user experience To comply with applicable legal, regulatory, or contractual obligations
We will only use your personal information for legitimate business purposes and in accordance with applicable laws and regulations.
3. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality, analyze traffic, and understand how visitors use our website.
Cookies may collect technical information such as your browser type, device, IP address, pages viewed, and visit duration. You may disable cookies through your browser settings, but some website features may not function properly as a result.
4. Disclosure of Information
We do not sell your personal information.
We may share your information only when necessary with:
Our parent company, affiliated companies, or business units within the Dingtong Chemical business system Authorized employees, sales representatives, technical support staff, or distributors Service providers who support website hosting, email communication, IT maintenance, analytics, or business operations Government authorities, regulators, or legal advisors when required by law
Where information is shared with third parties, we take reasonable steps to ensure that such parties handle personal information securely and only for authorized purposes.
5. Cross-Border Data Transfer
As DINGTONG CHEMICAL (THAILAND) CO., LTD. is part of the Dingtong Chemical business system, your information may be transferred to or accessed by Zhejiang Dingtong Chemical Technology Co., Ltd. or other authorized partners outside Thailand for business communication, technical support, product supply, or customer service purposes.
We will take reasonable measures to protect your personal information when it is transferred across borders.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, customer support, legal compliance, dispute resolution, and record-keeping.
When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable requirements.
7. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information Request correction of inaccurate or incomplete information Request deletion or restriction of your personal information Withdraw consent where processing is based on consent Object to certain types of processing Request information about how your personal information is used or disclosed
To exercise these rights, please contact us using the contact details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: